Privacy & Policy

This Privacy Policy (“Policy”) explains how Signalynx Data Technologies Ltd, DBA Intentrack.ai (“Company”, “we”, “us”, “our”) collects, uses, shares, and protects information provided by users (“User”, “you”) when accessing or using the Services.

By accessing the Services, completing any form (including free trial forms), or digitally signing any agreement, you consent to the collection and use of your data as described in this Policy.

1. Information We Collect

1.1 User-Provided Information:

• Contact details (name, email address, phone number, company name, job title).
• Information submitted via online forms, free trial registrations, or digital agreements.

1.2 Automatically Collected Information:

• IP address, browser type, device identifiers, and activity logs.
• Usage patterns, page interactions, and cookies for analytics and personalization.

1.3 Third-Party Data:

• Data from integrations with CRM, analytics, or communication platforms (e.g., Slack, Gmail, Teams, LinkedIn).

2. How We Use Information

We use User Data for:

• Delivering Services, including buyer intent intelligence and related deliverables.
• Verifying and managing accounts.
• Improving platform functionality, performance, and security.
• Sending newsletters, product updates, promotional offers, and marketing communications.
• Sharing communications with others within the User’s company domain.
• Complying with legal obligations.

3. Marketing & Communications Consent

3.1 By accessing the Services, completing any online form, or digitally signing any request, the User provides explicit, informed consent for the Company to:

• Collect, process, and use User Data for advertising, promotions, newsletters, product announcements, and sales offers;
• Deliver such communications directly to the User and/or to other recipients within the User’s company email domain.

3.2 Users may withdraw consent at any time by emailing support@intentrackai.com. The Company will take reasonable steps to update its records and cease marketing communications, subject to applicable law.

3.3 Until an opt-out request is expressly received and processed, the Company and its representatives shall be entitled to rely on this consent and shall not be held liable for dissemination of such communications.

4. Data Sharing & Disclosure

We do not sell personal information. We may share data with:

• Service Providers: Payment processors, hosting providers, analytics tools, and CRM platforms.
• Affiliates & Partners: For marketing, sales, and operational purposes.
• Legal Authorities: When required by applicable law, regulation, or legal process.

5. Data Retention

We retain User Data as long as necessary to provide Services, comply with legal obligations, and for legitimate business purposes. Users may request deletion by contacting support@intentrackai.com.

6. Cookies & Tracking

We use cookies, pixels, and tracking technologies for analytics, personalization, and marketing purposes. Users may disable cookies in their browser settings, though some features of the Services may be limited.

7. Security

We implement reasonable administrative, technical, and organizational safeguards to protect User Data. However, no system can guarantee absolute security.

8. User Rights

Depending on applicable laws (e.g., GDPR, CCPA, PDPA), Users may have the right to:

• Access, correct, or delete their personal data.
• Restrict or object to certain processing activities.
• Withdraw consent for marketing communications.
• Lodge complaints with relevant supervisory authorities.

Requests should be submitted to support@intentrackai.com.

9. International Data Transfers

User Data may be transferred and processed outside the User’s country of residence, including to jurisdictions that may not provide equivalent data protection safeguards. By using the Services, the User consents to such transfers.

10. Children’s Privacy

The Services are intended for business and professional use only. We do not knowingly collect data from individuals under 18 years of age.

11. Changes to this Policy

We reserve the right to update this Policy at any time. Updates will be posted on the website, and continued use of the Services constitutes acceptance of the revised Policy.

12. Contact Information

For questions, requests, or complaints regarding this Policy, please contact us at:

Signalynx Data Technologies Ltd (DBA Intentrack.ai)
Email: support@intentrackai.com

Address: No. 5, 17/F Strand 50 50 Bonham Strand, Sheung Wan, Hong Kong

Phone: +852 2319 4639

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